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Application Procedures
General
Complaints
Connection for Marriages/Public Functions
No Current Complaint Centers
Permanent /Temporary Connection
Public Grievances Redressal
Sanction for Temporary Connection
Sanction for Permanent Connection
Technical Feasibility
Citizen's Responsibilities
PUBLIC GRIEVANCES REDRESSAL
Complaints are attended by following:
1.
Discrepancies in consumption
Assistant Commercial Officer, Mezzanine and 1st Floor, Palika Kendra 41501354-60/2224
2.
Defective meters
AE (M/North) & AE(M/South) Room No 10, Ground Floor, Palika Kendra 41501354-60/2250, 2260
3.
CT/PT operated defective meters.
AEE (Meters), H.C. Mathur Lane, N.D. 23329789
4.
Discrepancies in rates/amount
Sr. A.O.(Billing), 2nd Floor, Room No. 2003, Palika Kendra, 41501354-60/2221
5.
Delay in delivery/receipt of bills.
Sr. A.O. (Billing), 2nd Floor, Room No. 2003, Palika Kendra 41501354-60/2221
6.
Excessive billing
A.O. Billing, 2nd Floor, Palika Kendra, New Delhi 41501354-60/2221)
7.
Cases relating to connections/ disconnections in Govt. Flats and issuance of N.O.Cs.
Assistant Engineer (C&D)/ Supdt. (C&D) Room No.10, Ground Floor, Palika Kendra, 41501354-60/2222
8.
Cases relating to misuse/theft of electricity/water
Assistant Executive Engineer (Commercial) Mezzanine Floor, Palika Kendra 41501354-60/2212
9.
Refund of Security
Sr. A.O. (Commercial) Room No.1904, Palika Kendra 41501354-60/3904
All matters regarding sanction and transfer of Electric connections except billing.
1. EE (Distribution - North) for area of North of Rajpath, Room No. 1814, Palika Kendra, Sansad Marg, between 3.00 p.m. and 4.00 p.m.-All working days.
2. EE (Distribution - South) for area of South of Rajpath, NDMC Elect. Sub-Station Kidwai Nagar, between 3.00 p.m. and 4.00 p.m.-All working days.
3. SE (Elect-VI) for North of Rajpath, Room No. 1704, Palika Kendra, between 3.00 p.m. & 4.00 p.m. Monday, Wednesday & Friday.
4. SE (Elect-V) for South of Rajpath area, Room No. 1610, Palika Kendra, between 3.00 p.m. & 4.00 p.m. Monday, Wednesday & Friday.
5. Chief Eng. (Elect-II), Room No. 1705, Palika Kendra, between 3.00 p.m. and 4.00 p.m. Tuesday & Thursday.
Break Down & No Current complaints of electricity (pending for long duration)
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