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CIVIL ENGINEERING DEPARTMENT


Complaints

Water Connection

Water Boosting / Pumping Stations

Control Room / Water Trolleys /Water Quality Control

Citizen's Responsibilities

Requests

Complaints

1.

Kali Bari Marg Control Room
(Tel. 23743642,Attend to complaints 23360683)
23747568, 23747566

Round the clock

2.

At service centres.

9.00 a.m. to 5.30 p.m.

Replacement of defective water mater

Within 15 days from date of request

Complaint reg. Leakage in main water supply line

Within 48 hours.

Complaint of contaminated water / quality of water

Within 1 to 24 hours.

Complaint of failure of pumping system

Will be attended on the same day between 6 AM and 10 PM

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