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Over-all in-charge: Addl.Chief Engineer (Civil)
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23366471
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Superintendent Engineer (Public Health)
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23363874
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Executive Engineer (Sewage Maintenance)
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23347352
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Executive Engineer (Sew Project)
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23753129
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SEWER CONNECTIONS :
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1.
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Supply of application form
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Every working day between 10.00 a.m. and 4.00 p.m. at
Shaheed Bhagat Singh Place
in Room No. 202
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2.
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Acknowledgement of application
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Immediately after receipt of application.
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3.
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Intimation to applicant in case of deficiency in
application
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Within two weeks
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4.
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Supply of challan for depositing connection fee
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Within one month of receipt of application complete in all respects
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5.
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Depositing fees in municipal treasury
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By applicant on all working day between 9.00 a.m. & 2.00 p.m.
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6.
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Issue of sanction letter
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Within one week of depositing fees
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7.
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Road cut permission
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Within two weeks
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COMPLAINTS (WILL BE ATTENDED):
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1.
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Blockage of sewer line
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Within 4 to 24 hours.
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2.
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Overflowing of sewer line
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Within 4 to 24 hours.
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3.
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Repair of damaged sewer line of minor nature.
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Within 1 to 24 hours.
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SEWERAGE CONNECTION:
1. Application for sewerage connection may be made in
prescribed proforma to Executive Engineer (Sewerage) on any working day.
2. Deficiencies in application will be intimated within
two weeks from date of application.
3. Feasibility of providing connection will be checked
by JE/AE of concerned sewerage division within one week.
4. Inter departmental clearances from Chief Architect
and Tax Department within one month. Feasibility report along with relevant
technical details will be considered/approved/rejected by Chief Engineer
(Civil-I) and communicated to applicant within two months.
5. Consumer will be required to obtain challan from EE
(Sewerage) for billed amount and deposit the charges in the Municipal
Treasury, Palika Kendra between 9 a.m. and 2 p.m. on any working day.
6. Copy of receipt should be submitted by consumer to
EE (Sewerage) who will issue sanction order within one week.
7. After receiving sanction letter, consumer will
obtain road cut permission from SW-III in respect of service roads/back
lane and for main road from S.W.- I, Palika Kendra.
8. Consumer will thereafter connect the service line
through licensed plumber under intimation to/supervision of EE (Sewerage).
9. Maintenance of service line through licensed plumber
up to municipal sewer will be the responsibility of consumer.
DRAINAGE:
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1.
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De-silting
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April to June
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2.
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Removal of blockage
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Will be attended same day
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3.
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Repair of drains
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• Minor repairs - same day
• Major repairs – according to a time bound programme
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COMPLAINTS
Complaints relating to Sewage/drainage (blockage, overflow, odour, and
damaged lines) can be booked at following sewerage/drainage centres/control
rooms:
Control rooms:
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1.
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Kali Bari Marg
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23733642
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2.
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Palika Kendra Central Control Room
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23348300, 23348301
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3.
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Mandir Marg Control Room (Sewage)
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23345839
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4.
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Mandir Marg Control Room (Drainage)
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23346108
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For drainage, NDMC is divided into three zones:-
Zone-I
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Assistant Engineer (Drainage)
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23668225
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Jurisdiction:- Area South of Rajpath i.e. Delhi High Court, Bapa Nagar,
Kaka Nagar, Golf Links, Pandara Road, Khan Market, Ravinder Nagar, Bharti
Nagar, Lodhi Estate, Lodhi Colony, Ali Ganj and Govt. Bungalows bounded by
Aurobindo Marg, Tughlak Road, Sunehri Bagh Road, Rafi Marg and Rajpath.
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Service Centre
Zone-II
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Assistant Engineer (Drainage)
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23747352
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Jurisdiction:- Area North of Rajpath i.e. DIZ area, Presidents Estate,
Parliament House, North Avenue,
Willington Crescent.
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Service Centre
Zone-III
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Assistant Engineer (Drainage)
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23368188
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Jurisdiction:- Area Govt. Colonies along Ring Road viz. Moti Bagh-I, Netaji
Nagar, Sarojini Nagar, Nauroji Nagar, Laxmi Bai Nagar, East & West
Kidwai Nagar.
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Service Centre
Zone-IV
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Assistant Engineer (Drainage)
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23747352
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Jurisdiction:- Area South of Rajpath i.e. P.M. House, South Avenue,
Govt. Bungalows bounded by Tughlak Road, Sunheri Bagh Road, Rafi Marg,
Vijay Chowk, South Block and Willingdon Crescent, Chanakya Puri, Diplomatic
Enclave, Satya Marg area.
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Service Centre
Zone-V
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Assistant Engineer (Drainage)
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23747352
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Jurisdiction:- Area North of Rajpath i.e. Rajeev Chowk, Indira Chowk
(Connaught Place/Circus), Bengali Market area, Mandi House, Tilak Marg Bungalows,
National Stadium.
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Service Centre
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1.
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Barakhamba Lane
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23419982
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STORM WATER DRAINS
The main problems in storm water drains may be due to:
1. Blockage of drains due to dumping of malba, tree
leaves, plastic bags, and other garbage.
2. Water-logging in rainy season.
3. Missing manhole covers or theft of gully gratings.
4. Embedding of gully gratings and manhole covers.
5.For providing immediate relief to the complaints of
citizens, NDMC operates following three main control rooms:-
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i) Kali Bari Marg
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23743642, 23360683
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ii) Palika Kendra, Sansad Marg
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23348300, 23348301
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iii) Mandir Marg Control Room (Drainage)
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23346108
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Sewer Lines
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350 Kms.
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Sewage Pumping Stations
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2
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