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CIVIL ENGINEERING DEPARTMENT


Road Maintenance Division-I

Road Maintenance Division-II

Road Maintenance Division-III

Road Maintenance Division-IV

Road Maintenance Division-V

Citizen's Responsibilities


ROAD MAINTENANCE

Over-all in-charge - Chief Engineer (Civil-I)

23743243

Superintendent Engineer

23367665, 41501353-60/3408

On Receipt of complaints from citizens at Service Centres or Control Room, the work will be completed within:

1. Filling of pot holes

Two days

2. Patch repairs

One week

3. Removal of obstruction on road

One working day

4. Replacement of missing manhole covers

Two working days

5. Removal of malba from public land by owner

Notice to owner within 48 hours by the Health/Enforcement Dept.

6. Removal of Malba by NDMC, if owner fails to comply with notice

One week after issue of notice.

7. Decision on permission for road cut

Ten days after deposit of R.R. Charges.

 

Residents of respective area may approach Service Centres indicated below A.E./E.E./ S.E./C.E./Control Rooms for following complaints/ services:

1. Patch repairs

2. Removal of any obstruction on road

3. Replacement of missing manhole covers, gully gratings

4. Malba on public land

5. Public conveniences

6. Replacement of missing/broken fixtures

7. Drainage: Repairs of open and covered Storm Water drains including removal of stagnation of Rain water.

8. Desilting of underground storm water drains.

9. Repair of Bell Mouths.

Form for Permission for Road Cutting

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